”Connecting People and Places to Make the World Work Better”.

The Opportunity:

We are looking for an experienced Administrator who thrives in a busy environment and enjoys being part of a local community to join our Karratha Resources Team.

Reporting to the onsite Village Manager, the primary objective of these roles is to assist in all front of house administration/reception and finance administration as required in a safe and efficient manner while providing a high-quality service to guests. 

This role is a Fly-in-fly-Out basis, flying from Perth to our sites at Karratha. For Karratha locals, this position is also available on a Drive-In-Drive-Out basis from Karratha to our Village.

• HIGA Award Level 2 Salary of $77, 281.19 + Super.
• 2 weeks on, 1 week off roster.

The Position:

ISS is seeking an experienced Administrator/Reception Attendant to lead our on-site department, provide an excellent administrative and customer service, while ensuring all contractual obligations are met.

Key Responsibilities:

• Ensure professionalism and accuracy with all information passed through reception to staff and management. 
• Oversee the Village Administration/Front Office/Reception operation to achieve a reputation as a market leader in individualised customer focused service within the Facility Management Industry. 
• Assist in all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority. 
• Liaise with Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals.
• Site plane Bookings and Accommodation Bookings as required.
• Assist in the preparation of accurate and timely invoices for the village services.

What we are looking for:

• Demonstrated experience in an administrative position, preferably in hospitality or accommodation booking.
• Ability to resolve any guest concerns or issues in a timely and professional manner.
• Knowledge of INX & RMS beneficial.
• Microsoft Office Suite proficiency essential.
• As you will be in constant contact with senior executives and external representatives, you will display polished presentation and communication abilities.
• Police Clearance or willing to obtain one and medically fit to pass pre-employment medical.
• Australian Driver’s Licence (preferred).

What you will get in return:

• Supportive on-site leaders and off-site P&C team to support your work.
• All meals, accommodation and uniform provided whilst on site.
• Mental, financial and physical health support programs.
• Great team culture in a global business that nurtures talent has a commitment to a diverse and inclusive workforce.
• Ongoing support and training with opportunities to grow at a global company.

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

At ISS we believe ‘People Make Places’ and we are looking for the best People to create the best work-Places in Western Australia.

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

http://www.au.issworld.com/our-people/Careers

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com