Who we are:

ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care. ​

With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. ​

At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day. 

The opportunity:

We’re on the lookout for a professional and motivated Receptionist/Admin to join our team and provide exceptional front-line support across multiple sites in Central and North Queensland.

This is a Drive-In/Drive-Out (DIDO) position, ideal for candidates located in Mackay and surrounding suburbs. You’ll enjoy the flexibility of a 14:7 or 5:2 roster, a supportive team environment, and the opportunity to work across dynamic and diverse sites.

• Welcoming guests and clients with warmth and professionalism

• Answering and directing calls to the right people

• Managing appointments, records, and essential documentation

• Preparing and distributing client documents

• Supporting day-to-day admin needs: data entry, invoicing, document control, and more

To be considered 

• At least 1 year of experience in a receptionist or administrative role (Preferred)
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Exceptional customer service skills, with a positive and approachable demeanor.
• Willingness to work across different sites on a DIDO roster.
• Knowledge of flight and accommodation systems (desirable) 
• Unrestricted work rights in Australia
• Must have a valid police check issued within the last 12 months or be willing to obtain one.
• Must pass a Queensland Coal Board Medical, Drug and Alcohol Screen and Functional Assessment
• Standard 11 surface mining induction or willing to obtain

Our Benefits:

• Competitive salary packaging: $85,000 - $95,000 
• All accommodation, meals, and uniforms provided while on-site.
• Opportunities for professional development and growth.
• A supportive and inclusive team environment.